Delete your account.

When a company account is deleted, we delete the company and everything in it:

• the accounts of its operators and managers;
• its vehicles;
• its trips and deliveries; and
• their history: positions, alerts, delivery photos and signatures, and camera clips.

The one exception is invoices and payment records. Tax law requires us to keep them for six years (see How long we keep it in the Privacy Notice).

This is the quickest way. Only the company admin can delete the company account.

1. Open the Operator app and sign in as the company admin.
2. Go to Profile and tap Delete company account.
3. Read what will happen, then type DELETE to confirm.

Once you confirm, the dates under "How long it takes" below apply. If you are a manager or an operator, ask your company admin.

If you cannot use the app, write from the company admin's email address to hello@jicsmotion.com with the subject "Delete my company account". Please give the company's name. We check that the email comes from the company's admin, then reply to confirm.

• A company with a subscription: the company is deleted 31 days after the subscription ends. The subscription is cancelled the same way as when you cancel from the dashboard, so you keep full access until the end of the period you have already paid for and you are not charged again (see the Refund and Cancellation Policy).
• A trial, or a company that has not paid: the company is deleted 31 days after you ask. If its trial or subscription has already ended, 31 days after it ended. Your team can still look at everything, but nothing can be added or changed from the moment you confirm.
• Export: until the deletion date, your company admin can download a full copy of the company's records from the dashboard (Organisation → Export company data → Download everything). Camera photos and video clips can't be opened once access has ended; email hello@jicsmotion.com if you need copies.
• Unused credit: if you delete your company account before any paid period has started, we refund the unused amount. Any unused credit will be returned to you within 10 business days (see the Refund and Cancellation Policy).
• Backups: copies in our backups are overwritten within 14 more days.

Your account belongs to the company you work for, and your company controls it. To have your account deleted, ask your company admin. Or write to hello@jicsmotion.com and we will pass your request on to your company admin.

You also have rights over your personal data, such as asking to see it or to correct it. They are explained in Your rights in the Privacy Notice.

Email hello@jicsmotion.com.

For the name and address of the Jics company you contract with, see Company information in our Terms.